Creature Comforts is a family-owned business. Since 1987, owner Brooks Williams has been dedicated to making pet owners' lives easier. She offers a variety of services, including dog walks, cat visits, overnight care and a do-it-yourself doggy wash.

Creature Comforts has two doggie daycare facilities.  They feature climate controlled indoor and outdoor areas where pets can play and interact with other dogs.  As an added service, Creature Comforts provides door-to-door valet services for pets enrolled in the program.

In 2002, Brooks branched out and opened Pawsitively Marblehead at 9 Pleasant Street, a unique gift gallery and pet bakery. Both locations offer an impressive variety of distinctive collars and leashes, beds and bowls, toys, clothing (for owners, too!) and exceptional gifts.